Customer focus critical for industry: KPMG
New levels of competition have been reached in the NZ insurance market thanks to a period of innovation and disruption with established companies increasingly under threat.
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Weekly Wrap: Youi reports $14.8m loss during first year in NZ
PLUS: IAG NZ given cash injection of $1.57 billion and a leading player sees profits fall 30% on poor market conditions.
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News in Brief: VW scandal costs could reach $80 billion
PLUS: New senior insurance litigator to join major player; registrations open for ICNZ conference and new board member for leading insurer.
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Insurer Youi reveals secrets behind HR success
The head of human capital who works for a new entrant insurance company explains the winning formula behind their award-winning health and wellbeing program.
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Ratings affirmed for two NZ insurers
A global ratings agency releases its reports on two insurers in start-up phase in New Zealand.
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Insurance a challenge for car share start-up
A Kiwi entrepreneur is urging the insurance industry to embrace the new ‘sharing economy’ after an uphill struggle to get his car share company going.
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New entrant insurer dominates search rankings
An insurer newcomer is blazing its way up the rankings for both paid and organic internet search rankings, a new report has found.
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New board president for industry body
Outgoing leader signs off after extended term while suggesting widening the pool of membership.
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News in Brief: Insured losses down, catastrophe losses up
PLUS: South African insurer sets up global HQ on Sunshine Coast; Lloyd’s of London 2014 profits flat; ratings affirmed for AMI Insurance and ANZIIF Celebrating Success awards dinner 2015
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New entrant stands by the writing on its wall
A ‘mixed bag’ of positive and negative comments hasn’t stopped this new entrant from encouraging customers to place feedback on its website’s wall.