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Insurance Business | 09 Dec 2016, 10:31 a.m. Agree 0
This insurance giant says automation and robotics will replace people in the company
  • John Barley | 09 Dec 2016, 11:13 a.m. Agree 0
    Sorry but this is the worst decision that an insurer can make . Insurance is about people . Decisions about risk assessment is done with people . Claims handling is done with people .
  • Malcolm Johns | 09 Dec 2016, 11:25 a.m. Agree 0
    Kiwis need to move to locally based (ie NZ owned) mutual insurers...
  • Jon | 09 Dec 2016, 11:39 a.m. Agree 0
    "the company was looking to offshore jobs in order to make it easier for customers to deal with them" hahahahaha do they really believe their own statement?
  • Maglama Olsa | 09 Dec 2016, 09:45 p.m. Agree 0
    "Offshoring" introduces an additional layer of complexity to the business as an interface is required between the local business and the offshore partners. These will be high stress, high turnover rolls and local business partners can expect a decline in service levels.

    Looks like IAG is looking to hang onto the Roger award for a few more years
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