Proposed change relates to the disclosure of relevant information to insurers
The IFSO team has been forced to work remotely for fears an aftershock will trigger the building next door to collapse on them
Well versed in earthquake response now, brokers and insurers alike were on the alert for the influx of claims
This complaints scheme has noticed a different rate of resolution for Canterbury earthquake-related complaints
A Wellington broker reveals its key tool for improving client relationships – and why they have had no complaints lodged against them.
A Kiwi claims investigator says an epidemic of methamphetamine contaminated homes is just the tip of the iceberg.
A dispute resolution scheme has revealed a 67% jump in investigated complaints compared to the same period last year – but what is the cause?
Most complaints about financial advisers stem from misunderstandings, miscommunications, fees and charges. Now this industry body is turning them into a learning opportunity.
ISO praises members for resolving many of the straightforward issues as the number of complaints decreases from last year.
Following the ISO’s call for legislation around disclosure, another dispute resolution service explains its view on the subject.