Recent regulatory changes have made it ever more important for brokers to make sure they're providing customers with choice and transparency when looking for personal lines insurance.
An example of this is the FCA's renewal transparency rules. On 1st April, new rules to increase transparency and engagement at renewal came into effect.
These rules were introduced to address concerns about consumer engagement, improve the treatment of loyal customers and promote effective competition between insurers.
Read more about remaining renewal transparency compliant
