It’s hard to define exactly what makes a great company culture. For most people, culture is an intangible thing that’s only noticed when it’s done very well or very poorly. However, the COVID-19 pandemic has underscored the essential role that a business’s culture plays in its operational resilience. The organisations that have poured all available resources into creating a positive, supportive environment are finding that it has paid divi-dends during this crisis.
From fostering teamwork to creating open channels of communication to offering flex-ible work opportunities, there were several common themes within the cultures of this year’s Top Insurance Workplaces. Retention rates are a key indicator of a successful culture, and the Top Insurance Workplaces had an incredibly strong 89% average reten-tion rate.
When asked to name the standout aspects of their company’s culture, employees cited a range of perks, from awards and recognition to gym membership discounts to monthly diversity and inclusion forums. “Something the organisation does really well is building out amazing products while still putting staff first and making sure they are happy and working to their best ability, even in these unprecedented times,” one employee said.
Fewer than 99 employees: 84%
100 to 499 employees: 93%
Fewer than 99 employees:
Yes: 60%
No: 40%
100 to 499 employees:
Yes: 100%
Yes: 80%
No: 20%
Yes: 100%
Fewer than 99 employees:
Yes: 100%
100 to 499 employees:
Yes: 100%
Yes: 89%
No: 11%
Yes: 80%
No: 20%
