QuestGates is the UK’s largest independently owned loss adjusting company, supporting more than 250 staff operating from 14 locations who work in partnership with clients to understand their needs and deliver bespoke, customer-focused, and cost-effective services.
QuestGates believes its employees are its most valuable resource. It recruits the best people – regardless of age, race or gender – who have the ability to provide a proactive, innovative, and professional technical service; and provides them with opportunities to develop their skills and qualifications.
QuestGates runs a 12-month initial training for new staff and has an apprenticeship scheme and training and development policy to build the next-generation of loss adjustors. The company supports CILA professional qualification as well as personal development for those who wish to expand their knowledge outside of the insurance arena, including finance, IT, and HR. It also has an online training portal, QGAcademy, for developing soft skills including customer service and personal organisation.
The company has a flexible working policy in place to enable staff to balance work and life. Other perks available include financial support in relation to dental and optical expenses; access to basic medical treatments, and GP and counselling telephone services; and the opportunity to benefit from one of the company’s three bonus schemes.
