Stafford
COACH INSURANCE
Since its inception, Coachline Insurance Services has built its reputation exclusively in the coach, minibus and commercial vehicle sector, handling single, multi-vehicle and fleet risks.
In more recent years, the increase in personal injury claims and ‘crash for cash’ incidents has had an adverse effect on policyholder premiums, with large increases being applied at renewal, says Phill Cutting, senior technician at Coachline. By closely monitoring trade and insurance press and business publications, as well as speaking to customers on a regular basis and attending industry events, the experts at Coachline have been able to stay ahead of industry trends and changes. “The bus and coach insurance sector has been hit by the increase in IPT and the effect of the Ogden rate change,” Cutting says. “Coachline has reacted to the Ogden rate increase and the change in IPT by producing help guides and videos to keep our customers updated on how these changes may affect them.”