Chief sales officer
Miles Smith Insurance Group
Sharon Brown first entered the world of insurance as a marine treaty technician for Willis Faber in Ipswich. After establishing a good grounding in insurance, she left Willis in 1999 to have another child and pursue higher education. Guided by her passion for sport and interest in the medical sciences, she studied sports therapy and went on to run her own business for several years, treating athletes and cancer patients and working alongside orthopaedic surgeons and physiotherapists.
In 2006, Brown decided to combine her newly acquired skills with her continuing interest in insurance work by joining the injury rehabilitation sector, working with several large insurers and UK corporations to provide rehabilitation programmes. She initially encountered Miles Smith Insurance Group as a customer in 2006 before joining the group in 2011 as a relationship manager.
At Miles Smith, Brown undertook a restructuring of the broker distribution function and soon landed on the board as the broker relationship director. With a flair for marketing and a creative view on product distribution, she was promoted to group distribution and marketing director and now serves as the group’s chief sales officer, responsible for ensuring the company meets its tough growth targets.
Brown believes her relentless pursuit of the highest standards, combined with her energy and passion, are only partly responsible for her success, and that driving significant change is about surrounding oneself with excellence and motivating, educating and instilling confidence into the workforce. She takes great pride in her team’s ability and promotes this ethos across the business.
