IB Talk

Boosting broker visibility

Company founder shares how to make yourself more visible and how to deal with stomach-churning clients

How has the industry responded to COVID-19?

In this episode, IB Talk sits down with Laird Rixford, CEO of ITC, to talk about the impact of COVID-19 on the insurance industry and the strategic opportunities and challenges the pandemic is presenting. Listen in as we discuss how technology is the forefront of the response to the changing insurance landscape, and how digital solutions can help insurers understand client behavior to improve customer experience.

Prejudice in insurance

Does insurance have a race problem? And what can be done to make workplaces genuinely inclusive? Find out what this insurance leader has to say

Mental Health Awareness

Hear the incredible personal story of this CEO as she shares tips on mental health wellness

Stephane Lesperance of Aon

The COVID-19 pandemic and a hard market have combined to hit brokers' businesses - but there are ways to turn the situation into an opportunity as this brokerage president explains

Digital solutions to drive business through customer service

In this episode, IBA Talk sits down with the team at ITC to discuss digital solutions that can help improve customer experiences and relationships with insurance agents. Today’s clients are looking for convenience and trust. And, while technology cannot replace relationships with clients, this episode discusses how it can help build and support them.

Wildfire risk: Key trends and future outlook

In this episode, IBA sits down with Dr. Tom Jeffery, senior hazard scientist for CoreLogic Spatial Solutions, to discuss the threat of the incoming wildfire season, and the compounding concerns of the COVID-19 pandemic that make wildfire preparation and response more complex and difficult

Scott Hudson, CEO of Gallagher Bassett

Insurance industry leader outlines how the right investments can achieve superior outcomes - and where to focus those investments

Sales tools from Emmy winner Ryan Dohrn

IB sits down to discuss proven sales strategies with Ryan Dohrn of Sales Training World

Howard Mills, Former Superintendent for the New York State Insurance Department

From broker transparency, to the impact of the COVID-19 pandemic, this renowned leader casts his eye over the current insurance landscape