People

  • Thinking like a startup

    Alper Services CEO David Macknin tells IBA how 53 years of innovation have set his agency up for success

  • Building a strong sales culture

    Mike Heffernan, president and CEO of Heffernan Insurance Brokers, outlines how he created a leading brokerage by setting up salespeople to succeed

  • Standing out from the crowd

    Brown & Riding chairman Chris Brown tells IBA how fostering a culture of cooperation has allowed the wholesale brokerage to set itself apart

  • Reeling in the next generation

    Kyle Samuel, president of M&T Insurance Agency, tells IBA how the industry can attract and retain fresh talent to combat the ongoing wave of retirements

  • Setting the industry ablaze

    Only the second CEO to lead Sedgwick in its 50-year history, former firefighter David North is passionate about the claims business and all that it does for people across the globe

  • Right on the money

    How are blockchain, cyber terrorism and other trends affecting today’s financial institutions? IBA spoke to Higginbotham’s John Huggins and LaJean Walton to get the inside scoop

  • Navigating changing tides

    Within a rapidly evolving underwriting environment, Safety National EVP and chief underwriting officer Gus Aivaliotis has managed to steer his team, and the company’s customers, toward success

  • Entrepreneurial Spirit

    Arch Insurance Group EVP Mark Lange has built his expertise in insurance brick by brick – but his insight on what it means to be a leader came from an unlikely source

  • Making D&I a reality

    Renae Flanders, Aon’s diversity and inclusion co-leader, tells IBA how the industry can better support the careers of women and minorities