• Championing the public sector

    Sue Coates brings her decades-long experience and enthusiasm for public entities to her role as president of Trident Public Risk Solutions

  • Public defender

    A longtime advocate for cultural change within organizations, David Pomstells IBA how his brokerage, Poms & Associates, has been at the forefront of loss control

  • Poised for transformation

    Crawford & Company CEO Rohit Verma tells IBA how the 79-year-old organization has put innovation at the center of its evolution

  • All in this together

    From employee ownership to hiring talent from outside insurance, Karen Boyle, Graham Company's director of human resources, sheds light on the agency's unique approach to its workforce

  • Seizing opportunity

    AssuredPartners' Maureen Gallagher didn't let any obstacle stand in her way as she made a name for herself in insurance

  • Mastering social media

    Jared Bellmund, managing partner at Allchoice Insurance, reveals what's worked for the agency as it builds its brand via social media channels

  • A game plan for growth

    Jeff Tagsold started his career at Auto-Owners Insurance and eventually helped lead the insurer from underwriting losses to eight consecutive years of profitability

  • Through thick and thin

    Luis Gazitua, partner at JAG Insurance Group, tells IBA how three young leaders came together to form an insurance agency in a risk-laden landscape

  • A booming business

    As CEO of Worldwide Facilities, Davis Moore has led the wholesaler through a period of exponential growth. He talks to IBA about the many steps that were needed to reach this summit