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Are insurance firms becoming prisoners of technology?
Industry professional shares why technology could be a double-edged sword for insurance companies
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CSAA talent director: ‘We need to show how innovative insurance companies are being’
Better communication will get young talent through the door
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A clean bill of health
Hub International’s Shawn McLaughlin outlines how the ways in which people receive healthcare are transforming and the role insurance has to play
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On the leading edge
Travelers’ Tim Francis has led the company’s cyber team in crafting coverages since the market was still in its early days. He tells Alicja Grzadkowska how cyber insurance has evolved and where it might be headed from here
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Trucking along
Heffernan Insurance Brokers’ Kenny Planeta chats with Heather Turner about where the rubber hits the road in trucking insurance
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Why brokers need to be great communicators
Insurance is a two-way street between the client and the broker
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Keeping pace with change
Midlands Management COO Richard Bird tells IBA’s Alicja Grzadkowska how the MGA and wholesale broking business is changing, and what firms in the space need to do to ensure long-term success
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Why curiosity will get brokers far in the insurance industry
Insurance professional shares how building relationships is the ultimate key for brokers to succeed
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The importance of educating groups about cost reduction strategies
State trooper turned insurance professional shares how an increase in costs and risks hampers one insurance sector
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Quote-driven quick buck insurance agents are ‘a disservice to our industry’
Long-serving agent says focus needs to turn back on value