What makes a great broker? Risk managers reveal all in new report

New report is essential reading for brokers

What makes a great broker? Risk managers reveal all in new report

Risk Management News

By Chris Davies

What separates the best from the rest in the brokerage field?

Risk managers are sure to have their opinions on this. And brokers ignore their input at their peril – which is why the new Risk Managers on Brokers Report 2018 from Insurance Business is essential reading.

Collecting the views of numerous risk managers from around the world, the report offers a state-of-the-industry analysis covering topics like broker communication, behavior, brokerage standards, cost factors and more. Risk managers who were interviewed for the project represent a wide cross-section of industry veterans, each with an average of 17 years’ industry experience.

“The Risk Managers on Brokers Report 2018 is the year’s most crucial overview on risk manager and broker relations,” said Tim Duce, CEO of Insurance Business publisher Key Media. “The team has put together an invaluable industry resource that should be the top of any broker’s reading list.” 

There are countless fascinating stats and figures in the report – including the fact that most risk managers prefer to connect with their broker on a weekly basis (30.30%) and the vast majority of risk managers (61.6%) state that ‘knowledge of various types of available cover’ is the most important thing they look for in a broker.

“The brokers we use really are partners in everything we do,” reveals one risk manager in his interview for the report. “They are an integral tool in helping us deal with a lot of the initiatives we have – helping to maintain direction and really be a conduit between us and our insurance company.”

“I think those brokers that want to serve the risk management community have really evolved in the services they provide – helping risk managers better understand risk,” adds another during their Q&A. “It is brokers asking what services and expertise they can bring to the table.”

Dozens of other influential risk managers are interviewed and quoted throughout the report, which is available here.

 

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