Senior vice president of operations
American Association of Insurance Services
Before coming to the American Association of Insurance Services (AAIS) in 2012, Joan Zerkovich worked for several organizations in information technology positions, including more than eight years as CIO of catastrophe insurance intermediary ICAT Holdings. Her work there earned her recognition in 2006 as one of the insurance industry’s Elite 8 technology professionals by Insurance & Technology. Prior to her tenure at ICAT, Zerkovich spent more than 13 years in IT positions in the University of California system, where her work included projects that contributed to the initial public access to the internet and the digitalization of the university's library system.
As senior vice president of operations at AAIS, Zerkovich oversees daily operations for all product development and delivery, data management, regulatory compliance, and information technology. She enjoys the challenge of modernizing the 80-year-old organization so that it can continue to add value for its members and the insurance industry as a whole well into the future.
