Vice president and chief actuary, property & casualty
Great American Insurance Group
When Lisa Hays was appointed chief actuary at Great American Insurance Group in 2016, she became the first woman in company history to hold the position. Today, she’s responsible for transforming complicated data into understandable and actionable information.
Throughout her 30-year tenure with Great American, Hays has embraced and led cultural change. Under her leadership, her team focuses on meaningful engagement, education and collaborative approaches to problem-solving, and has cultivated successful relationships with business leaders and senior executives. In addition to training Great American’s claims staff, business services teams and underwriters on actuarial methods, Hays teaches students from 6th grade through college about “the tremendous potential to build a rewarding career in insurance” and serves as a mentor to high-potential female leaders in Great American’s Women in Leadership program.
“I would like insurance to be a more attractive career option for recent graduates,” she says. “The disruptions from COVID-19 have provided opportunities to reevaluate long-held beliefs, including where and when people work. I hope companies realize that providing flexibility will help the industry attract and retain a younger, more diverse workforce.”