Vice president of learning, talent management and D&I
Crawford & Company
For more than 25 years, Nidhi Verma’s career has centered on learning, leadership development, change management, and diversity and inclusion. Nearly a third of that time has been spent in the insurance industry, which Verma says she enjoys due to its deep legacy and constant evolution.
In her current role, Verma is charged with identifying potential problems and building strategies that empower leaders, teams and cultures to achieve sustainable success. As the leader of Crawford’s diversity office and learning and development department, she’s responsible for launching education and mentorship programs to assist employees in reaching their full potential. Additionally, she publishes industry articles, participates in panels and mentors early-career professionals.
“Today’s skills will be vastly different from those needed to drive value tomorrow,” Verma says. “The industry should join forces to redefine the critical capabilities – cognitive, social, emotional and technological – needed by the workforce of the future. To pivot to a new reality, I hope the insurance sector rethinks its focus on talent – what we have and what we need – and moves with renewed speed and a sense of urgency to reduce the gap.”
