Lori Ann Long, President, Community Association Underwriters/Alliant Insurance Services
Community Association Underwriters/Alliant Insurance Services
Lori Ann Long’s 35-year career has been marked by market-based innovation and empathetic leadership. Driven by an entrepreneurial spirit and guided by decency and kindness, Long has achieved remarkable milestones in her years spent managing and directing Community Association Underwriters [CAU], an Alliant company and MGA providing insurance for community associations throughout the US. When Long joined CAU 25 years ago, it was a $3 million company. Today, under her leadership, CAU is now a $190 million enterprise that serves more than 12,000 community associations and is on pace to grow 6% by the end of 2018.
Initially attracted to CAU because of its entrepreneurial approach, Long has innovated the company’s processes, setting up a successful claims department with internal staff and external independent adjusters and attorneys. She then proceeded to revamp policy writing, marketing, and education and training to better serve CAU’s clients. Working with internal and external staff, agents, insureds, primary carriers, reinsurers, and trade organizations came naturally to Long and culminated with her appointment to president, where she has led the firm through a period of exponential growth. Under CAU’s new ownership by Alliant, Long has developed two new programs – coastal and stand-alone GL coverages – tailored to the community association niche. She has also authored several endorsements and coverage grants to maintain the leadership of CAU’s original product in the marketplace.
- Alliant Insurance Services Inc.
- Newtown, PA