Responsible for the leadership and executive management of EPIC, John Hahn has been in the insurance business for more than 35 years. His accomplishments range from building well known platforms and brands on both the wholesale and retail side of the business to successfully launching startup companies and co-founding products and programs.
From 1985 to 2003, Hahn was the founder, president and CEO of Tri-City Brokerage. Under his leadership, Tri-City grew organically to become one of the nation’s largest and most successful wholesale and surplus lines brokers. In 2003, he orchestrated the sale of Tri-City to the BISYS Group, becoming president of BISYS Commercial Insurance Services after the acquisition. Four years later, Hahn left BISYS and, in partnership with co-founder Dan Francis and insurance industry investor Stone Point Capital, began the journey of building EPIC. Today EPIC boasts nearly $300 million in revenue, has more than 1,100 associates across the country and is the 17th largest US retail insurance broker.
Looking toward the future of insurance, Hahn emphasizes the need for the industry to attract new talent, while offering a word of caution on the use of technology. “We [must] improve our ability to attract the best and brightest talent and make a concerted effort as an industry to train and retain the millennial generation,” he says. “There is much focus on technology today, and while I believe technology and data analytics will drive efficiencies and add value in the distribution system, this is still an advisory business that requires building trusted relationships one-on-one–not by using a mobile device.”
