Tina A. Paquet, Assistant director, risk management, City of Houston
City of Houston
In a city where the greatest risk is natural disasters – as evidenced by Hurricane Harvey, which caused damage in excess of $100 billion – there are many other threats to contend with, too. “Cyber liability-related risk is high due to the city’s broad range of business units and public services, with daily computer usage by most of our 22,000 employees,” says Tina Paquet, Houston’s risk manager and assistant director of the Administration & Regulatory Affairs Department. “Finding the right policy to control the scope of our exposure is key to an effective cyber risk program.”
Paquet also mentions the threat of terrorist attacks as a major concern. “Bush Intercontinental Airport has an average of more than 856,000 international travelers per month, making it a high-profile risk,” she says. “Our largest theater district facility, the George R. Brown Convention Center, which will host 56 events in 2018, is another one of our high terrorism risk locations.”
Following the catastrophic damages caused by Hurricane Harvey, Paquet is focused on mitigating the high cost of damage recovery through commercial property insurance. “One of our key strategies to mitigate the risk of an incomplete recovery of otherwise available funds for the city’s Hurricane Harvey recovery is communication,” she says.
Paquet joined municipal government more than 30 years ago, following a professional insurance career that began in claims and corporate risk management. During her tenure with the City of Houston, Paquet has developed a property & casualty insurance program that addresses a broad range of risks through commercial insurance, bonds and structured contract insurance requirements. In addition to her many responsibilities, Paquet manages the city’s $11 billion property insurance program, which covers more than 3,000 insured locations.