Founder and principal/founder and managing partner
AKO BROKERAGE SERVICES/AKO INSURANCE CONSULTING
Years in the industry: 23
“American companies are facing a challenge like they never have before as it relates to hiring talent, particularly diverse talent,” says Ngozi Nnaji, founder of Ako Brokerage Services and Ako Insurance Consulting. Nnaji launched the latter as a solution to this growing problem. Using its resources to identify, place and develop Black talent, Ako Insurance Consulting helps employers create more competitive and intercultural organizations, providing training and professional development services, along with analytical data and strategic consulting.
Nnaji’s passion and the legacy she wants to leave also align with the organizations she dedicates her time to. She is president of NAAIA’s Greater Hartford chapter, as well as a board member and agent engagement committee co-chair for the national organization. In 2019, together with Rebekah Ratliff, Yumeko Motley and Sha’Ron James, she founded HBCU I.M.P.A.C.T., an insurance education and engagement program that brings awareness about career opportunities in the industry to students at historically Black colleges and universities.
“In addition to increasing the representation of Blacks in the insurance industry, my involvement in these organizations is based on my desire to increase agency ownership among Blacks, as well close the racial wealth gap that exists within our society,” Nnaji says. “The time for passive commitments to ‘do better’ and figureheads leading empty diversity initiatives is over. The need to be intentional and deliberate about our actions as an industry is immediate. Companies need to focus on their recruiting processes and procedures, and also spend just as much time and effort – if not more – retaining the same talent that they’ve recruited. Recruiting plus retention equals representation.”