Jennifer Kastenholz, Gallagher Bassett
Vice president, strategy and operational performance
Jennifer Kastenholz began her career during the Great Recession as an investment analyst at Citi Private Bank, where she developed a passion for navigating clients through complicated situations and developing tailored strategies to achieve their unique goals. After receiving an MBA, Kastenholz joined Deloitte as a consultant to banking and insurance clients, delivering customer acquisition strategy, operating model design and business model transformation.
Kastenholz eventually took her problem-solving, analytics and relationship management skills to Gallagher Bassett, where she is currently vice president of strategy and operational performance, charged with monitoring, communicating and driving organizational improvement in the areas of quality, capacity, productivity, talent management and compliance.
“Throughout my career, I have been involved with equity, inclusion and diversity programs and currently serve on Gallagher Bassett’s steering committee, Include@GB,” Kastenholz says. “Facilitating the career development of others is a passion of mine, be it through my role as a manager, driving culture engagement initiatives or community volunteering.”