Allen Chapman, HUB INTERNATIONAL
Executive vice president – Gulf region
Allen Chapman found his career in the insurance industry by accident. While working in healthcare for 12 years, managing nursing homes and retirement communities, Chapman became concerned about the emotional challenges of working in senior care and began looking for an alternate path. Eventually, he started selling long-term care insurance as a captive agent for General Electric.
After Chapman obtained his license, the Gulf Coast region was hit with Hurricanes Ivan and Katrina. The aftermath – and a firming market – provided Chapman opportunities to build his book of business. Afew years later, the agency he worked forwas acquired by Hub International. There, he began chasing (and winning) large accounts and has established a base of loyal customers.
“Challenging claims, rate cycles andan ever-changing marketplace can be a challenging and complex business,” he says.“However, I learned a simple focus from my mentor: Take care of your customer, and they will take care of you.”