Cyndi Johnston, Producer/broker, AAU: Allied American Underwriters
AAU: Allied American Underwriters
Specialty: Auto Haulers
A 31-year veteran of the insurance industry, Cyndi Johnston started her career working at retail agencies in various roles before transitioning into an MGA position, working with transportation and garage risks. In 2005, Johnston went to work for a carrier’s auto hauler program, where she became an expert in the field. Today at AAU, a division of USG Insurance Services, she uses her previous expertise to help place tough risks for auto haulers. Her background has given Johnston the ability to recognize the types of violations and operations that increase exposure for auto haulers, and she continues to grow that knowledge today in her role at AAU.
Johnston says a major challenge in the auto hauler segment is finding qualified drivers. “These drivers have to know how to haul autos specifically, which is much different than hauling a dry van or reefer trailer,” she says. “A big challenge is verifying that these drivers have the experience required before offering coverage.”