Joseph Hayes, Casualty, managing director, Wholesale Trading Insurance Services
Wholesale Trading Insurance Services
For Joseph Hayes, being an E&S broker requires constantly adapting to the needs of retail agents, which he considers to be one of the most significant aspects, if not the deciding factor, in choosing a specialty. Based on his experience and exposure, Hayes found construction to one of the most robust market segments, which led him to his choice of expertise.
Hayes considers the fast-paced nature of this segment the most exciting and fulfilling part of his work. “The reality is that we have our finger on the pulse of the market every single day, so staying abreast of emerging risks is a real-time task,” he says. “Nothing is better than finding a solution for a challenging risk and getting an order to bind.”
Hayes credits his successes to having a solid base of retail agents and partners to work with. “We hear from our retail agents and their insureds on what the current challenges are,” he says, “and then we task into the marketplace to search for fair, long-term solutions with our underwriting community. Having a true partnership with clients and underwriters you trade with each day makes [the work] more unique than a traditional transactional wholesaler may experience.”