Masha Austin, Broker, CRC Insurance Services
CRC Insurance Services
In the Texas Gulf Coast, managing insurance costs and terms can be overwhelming, so Masha Austin’s expertise in property has been invaluable for her partners and clients. She has demonstrated the need for creativity in tailoring property policies to meet the specific needs of each account, effectively correcting the misperception of cookie-cutter risks.
Prior to Hurricane Harvey, Austin helped develop several CAT products for flood that ended up saving many real estate clients. “When Harvey hit the Gulf Coast, Masha was the first to call and offer her assistance, knowing that we had many clients that were likely affected,” an industry peer says. “I've personally worked with Masha for nearly 10 years, and [she’s the only] broker who has always responded in the same day, even if on a weekend. Her ability to not quit until a solution is found sets her apart from the rest of the property brokers in the marketplace.”