Understanding personality and its role in performance
When it comes to performance – a topic that is constantly on the agenda of most modern businesses – there are a number of different approaches, explains behavioural strategist Warren Kennaugh
A match made in heaven?
If the customer experience is the bottom line, then it’s time for the industry to start working with insurtech instead of fighting it, writes Philipp Kristian Diekhöner
Personality over experience to meet talent challenge
One successful broker tells her industry story and reveals why hiring on personality rather than experience might help your brokerage