AXA Hong Kong expands Greater Bay Area medical network

Major hospital named as first mainland-based member of insurer’s network of medical facilities

AXA Hong Kong expands Greater Bay Area medical network

Insurance News

By Gabriel Olano

AXA Hong Kong and University of Hong Kong-Shenzhen Hospital (HKU-SZH) have signed a partnership, with the latter becoming the first official medical partner of the AXA Signature Network in the Greater Bay Area.

According to a press statement from AXA, with the partnership in place, its customers can access insurance direct-billing service at HKU-SZH, allowing for a less stressful treatment experience.

The AXA Signature Network includes six top private hospitals in Hong Kong, and is supported by 500 general and specialist doctors, in the areas of pediatric surgery, neurosurgery, infectious diseases, cardiothoracic surgery and more. It covers Hong Kong Island, Kowloon, the New Territories, and other regions in the Greater Bay Area.

The creation of the Greater Bay Area, which includes the special administrative regions of Hong Kong and Macau, and nine cities in mainland China’s Guangdong province, has resulted in increased travel between the various cities in the region. Some Hongkongers even reside on the mainland, due to work or various needs. According to AXA Hong Kong, this new partnership will not only provide more choice for customers who frequently travel between the two regions but also enhance the medical service and competitiveness of local industry in the Greater Bay Area.

“AXA Hong Kong is pleased to work with HKU-SZH to establish the first stronghold of medical service under insurance coverage in the Greater Bay Area,” said Yi-mien Koh, managing director of health and employee benefits, AXA Hong Kong. “We will continue to strengthen our medical insurance business and fully respond to customer needs with the most complete medical governance system.”

According to Dr Christopher Hui, deputy director of HKU-SZH’s International Medical Centre, the number of accident and emergency (A&E) patients in 2018 exceeded 45,000. Around 10% of these were stay-over patients from Hong Kong, Macau, and Taiwan. The number of A&E patients also increased by 35% year-on-year.

“With the signing of the partnership, AXA Hong Kong is the first and only Hong Kong insurance company that has a direct billing agreement with the IMC,” Hui added.

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