Crawford & Company announces acquisition of Belgium-based firm

Move bolsters Crawford’s capabilities in region

Crawford & Company announces acquisition of Belgium-based firm

Insurance News

By Ryan Smith

Claims-management and outsourcing firm Crawford & Company has announced the acquisition of 100% of the shares of Penta Expertise & Consult NV.

The acquisition will expand Crawford’s capabilities in Europe’s Benelux region. Penta provides Crawford with enhanced capabilities in delivering loss adjusting, accounting, engineering, and loss-mitigation services offered by Crawford Global Technical Services (Crawford GTS) in the region, the company said.

Headquartered in Antwerp, Belgium, Penta offers a range of highly specialised loss-adjusting services for complex claims, with a particular focus on the construction and engineering sectors.

“The acquisition of Penta provides us with an increased level of expertise in a key territory,” said Harsha V. Agadi, president and CEO of Crawford. “The Penta team already maintains a high reputation within the Benelux market for superior client service, and now, with the full weight of Crawford leadership and strategic direction, the quality of that service will only increase. By establishing an ever-stronger local market presence across the world, we can offer the full range of Crawford services to our constantly expanding client base and ensure that we deliver on our mission to restore and enhance lives, businesses and communities.”

Lieven Gurny has been appointed managing director of Penta, which will continue to operate under its current name. Gurny will report to Mike Jones, president, Europe.

“We are excited to join the largest and most experienced major and complex loss-adjusting network in the world,” Gurny said. “Becoming part of Crawford & Company provides our clients and employees access to the newest technologies and innovations in order to improve the lives of clients and policyholders. By combining our strengths, we will create a compelling loss-adjusting and claims-management option for Benelux.”

“Penta is a perfect fit for Crawford,” Jones said. “They bring an extremely high calibre of specialist loss adjusters to our organisation, operating within a team-oriented and service-focused culture. Our aim at Crawford is to be the leading provider and most trusted source for expert assistance. Acquisitions such as this help bolster our on-the-ground presence and boost the standard of client delivery we are constantly reaffirming.”


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