FWD HK teams up with Club Care for new digital platform

It will allow for premium rebates under a loyalty program

FWD HK teams up with Club Care for new digital platform

Insurance News

By Kenneth Araullo

FWD Hong Kong has partnered with Club Care, an insurance agency, to introduce the Club Care online insurance platform, providing customers with a seamless online insurance application process.

The newly launched platform not only facilitates insurance applications but also allows customers to accumulate Club points, which can be redeemed as premium rebates for health rewards under the group’s loyalty program, The Club.

Under the Club Care Platform, a variety of online insurance products from FWD are made available, including life, medical (including the Voluntary Health Insurance Scheme), and accident insurance. Additionally, the platform offers promotional deals from time to time to enhance customer benefits.

“FWD, through partnering with HKT’s Club Care to launch the Club Care Platform, can leverage The Club’s extensive network to offer an online insurance experience to even more customers. It is a significant milestone for FWD as we celebrate our 10th anniversary. We will continue to expand FWD’s online insurance product range to provide relevant protection to the public with easy access and good value for money,” said Paul Tse, FWD HK and Macau chief marketing and digital officer.

HKT Digital Ventures CEO Monita Leung also commented on the collaboration, saying that the group strives to combine its membership rewards with e-commerce and fintech businesses.

“We are pleased to partner with FWD to fuse our strengths in digital commerce and InsurTech through Club Care and further expand the scope of our ecosystem to health protection. We will continue to explore different partnerships to provide more curated products and experiences for our members,” Leung said.

Elsewhere for the insurance group, FWD recently delayed its Hong Kong initial public offering for the second time in the past two years, with the company attributing it to persistent market volatility.

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