Revealed – Hong Kong insurance awards 2023 winners

The Hong Kong Federation of Insurers (HKFI) has announced the winners of the Hong Kong Insurance Awards 2023, celebrating the top-notch performers across the sector.

This year saw the addition of a Lifetime Achievement Award to mark the 35th anniversary of the HKFI.

Winners across numerous categories were recognised on Oct. 25, with both individual and entity awards being handed out.

HKIA 2023 winners

• Lifetime Achievement Award (General Insurance) – Allan Yu
• Lifetime Achieve Award (Life Insurance) – Samuel Yung, SBS, MH, JP
• Outstanding Claims Management Award (General Insurance) – Cigna Worldwide General Insurance
• Outstanding Claims Management Award (Life Insurance) – HSBC Life (International)
• Outstanding Customer Services Award – AXA Hong Kong & Macau
• Outstanding Training & Development Award – HSBC Life (International)
• Outstanding Corporate Social Responsibility Award – AIA International
• Excellence in ESG and Sustainability Award – Zurich Insurance Hong Kong
• Outstanding Equal Opportunity Employer Award – Prudential Hong Kong
• Outstanding Financial Education Award – Prudential Hong Kong
• Outstanding Integrated Marketing Strategies Award – Prudential Hong Kong
• Outstanding Digital Marketing Campaign – FWD Life Insurance
• Excellence in Digital Transformation Award – FWD Life Insurance
• Most Innovative Product/Service Award (General Insurance) – Prudential General Insurance Hong Kong (PRUChoice Furkid Care Insurance)
• Most Innovative Product/Service Award (Life Insurance) – Sun Life Hong Kong (SunProtect)
• Most Innovative Product/Service Award (Health) – Prudential Hong Kong (Satellite Medical Examination)
• Most Innovative Product/Service Award (Wealth) – AIA International (Wealth Elite 2 & Premier Service Ecosystem)
• Outstanding MPF/Employees’ Benefit Product/Service Award – AIA International
• Best Partnership Project Award (General Insurance) – FWD Life Insurance
• Outstanding Reinsurance Scheme Award – RGA Reinsurance, Hong Kong branch
• Outstanding Agent of the Year – Henry Cheng, Prudential Hong Kong
• Outstanding Community Intermediary of the Year – Billy Ng, AIA International
• Outstanding Young Professional of the Year (Intermediary) – Adrian Lee, AIA International

FWD nabs all digital-related awards

HK-based insurer FWD secured all digital-related awards at the event, ending up with three distinctions – Outstanding Digital Marketing Campaign, Excellence in Digital Transformation Award, and Best Partnership Project Award (General Insurance).

“As we celebrate our 10th anniversary, we are delighted to be recognised by HKIA 2023 for our commitment to changing the way people feel about insurance through our customer-led solutions, digital innovation, and passionate team,” said Ken Lau, FWD Greater China managing director and HK CEO.

“The insurance industry is undergoing rapid change and experiencing evolving health challenges, including mental health, thus creating new protection gaps and needs. FWD has consistently demonstrated its agility in responding to these changes, and these prestigious accolades inspire us to continue empowering people to live life to the fullest,” Lau said.

Elsewhere in the region, the Hong Kong Insurance Authority (IA) has also recently expressed its support for the measures outlined in the 2023 Policy Address delivered by the chief executive.

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