Aon alum hired on as CFC cyber claims director

The recruit brings 15 years of information security experience

Aon alum hired on as CFC cyber claims director


By Terry Gangcuangco

Roger Francis has been named cyber claims director at CFC Underwriting.

With his 15 years of experience in information security, the key recruit will lead the specialist insurance provider’s cyber claims and incident response organisation as well as oversee CFC’s cyber risk management services.

Francis most recently served as head of EMEA (Europe, the Middle East, and Africa) security advisory at Aon / Stroz Friedberg. Credentials of the new cyber claims director also include time spent at the likes of Mandiant and McAfee.

“When a client purchases a policy from CFC, they’re really buying the claims service behind it,” he noted. “Nowhere is that more critical than in cyber, where technical expertise and real-world claims handling experience can make the difference between a business suffering a catastrophic loss or getting back online quickly.

“CFC’s cyber underwriting and claims team is market-leading, and I’m eager to join the group in taking these capabilities to the next level.”

The London-headquartered company serves more than 70,000 businesses in over 80 countries.

Commenting on the appointment, claims director Margaret Murphy said: “CFC has been at the forefront of the cyber insurance industry for nearly 20 years, which means we have one of the most tested and experienced cyber claims handling teams in the industry.

“Roger brings deep cyber security expertise and leadership to our robust in-house cyber claims and incident response team.”


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