CFC launches tool to help avert phishing attacks

New tool permits users to run a simulated phishing campaign

CFC launches tool to help avert phishing attacks


By Ryan Smith

Specialist insurance provider CFC has announced the addition of a new phishing simulation tool to its Response mobile app. The tool allows users to run a simulated phishing campaign against a targeted list of colleagues whose credentials have been exposed on the dark web, CFC said.

“Phishing emails are the entry point for roughly a third of the cyber claims we see, hitting organisations of all types and sizes,” said Roger Francis, cyber claims director for CFC. “Businesses can get caught up in a mass campaign, or it could be the first step in a more targeted attack. Our new tool, available for free on our Response app, provides our cyber and tech policyholders with a simple and easy-to-use capability to combat the human vulnerabilities in their business, helping their teams to identify and prevent phishing campaigns.”

Users can prompt the sending of simulated phishing emails with one click on the app. Targets who erroneously click are redirected to an educational page where they can learn how to identify and prevent future phishing attacks and social engineering campaigns, CFC said. Response users are sent a campaign summary after two weeks, identifying who was phished. A new simulated campaign will run for the client each month while the tool remains active.

“This new feature complements the existing single-click risk management tools already available – Deep Scanning and Dark Web Monitoring – making it easy for businesses across every industry to access and implement hugely valuable risk mitigation strategies,” Francis said. “Since its launch less than a year ago, thousands of our policyholders have downloaded the Response app, and we are seeing a positive impact on cyber claims both in terms of frequency and severity.”

The Response app provides proactive security alerts to customers based on information gathered by CFC’s threat intelligence team. It also allows users to get free advice from CFC’s in-house cybersecurity team, and quickly notify CFC of any cyber incidents.

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