Last year’s 5-Star winners and their innovations reshaped the future of the insurance industry. This commitment to innovation and evolution is set to continue in three main areas in the Asian market, as highlighted by Bernhard Kotanko, senior partner at McKinsey.
- Distribution and customer experience reimagined: “Including digital generative AI-powered ‘co-pilots’ for advisors, personalisation, and curated content and services”
- Proposition innovation: “In health centred around integrating provision services mainly in the predict-and-prevent stage as well as in care management, while in wealth and investments, focused on innovative asset structuring for a higher interest-rate environment in many geographies”
- Operations and services innovation: “Many Asian insurers face rising expense ratios and stagnating economic productivity, despite material technology investments. We see the link between technology and ways of working as critical to unlock this productivity potential”
If your company has been innovating in the past 12 months, take your chance to earn acclaim by submitting a form to the third annual 5-Star Insurance Innovators.
Nominations close on Friday, September 6.
The full report will be published online in December.
Access the online entry form here.
