Ping An : Everything you need to know

Ping An: Everything you need to know

Headquarters address

Ping An Finance Center, No. 5033 Yitian Road, Futian District, Shenzhen, 518033 China

Year established


Size (employees)


Gross written premiums (2023): 601.9 billion yuan (life & health insurance), 302.2 billion yuan (P&C insurance)

Underwriting expertise

Life and health, property and casualty, insurance

Key people

Ma Mingzhe – chairman 

Sun Jianyi – chairman of supervisory committee & employee representative supervisor

Chen Kexiang – secretary of the company’s party committee)

Xie Yonglin – executive director, co-CEO & president

Tan Sin Yin – executive director, co-CEO & executive vice-president

 Yao Bo – executive director, co-CEO, executive vice-president & chief financial officer

Cai Fangfang – executive director, senior vice-president & chief human resources officer

Huang Baoxin – senior vice-president & general manager Beijing head office

Ji Guangheng – senior vice-president, secretary of the party committee & general manager Shanghai head office

Fu Xin – chief operating officer & director of the group’s strategic development centre

Zhang Xiaolu – compliance officer & chief risk officer

Deng Bin – assistant president & chief investment officer

Sheng Ruisheng – secretary of board of directors, joint company secretary & brand director 

Hu Jianfeng – person-in-charge of auditing, general manager group audit and supervision department


About Ping An

Ping An Insurance (Group) Company of China, Ltd. is one of the largest financial services firms globally, catering to more than 220 million clients and nearly 611 million online users. As of April 2022, the firm employs over 362,000 staff worldwide. Ping An ranks sixth in the Forbes Global 2000 list and 16th in the Fortune Global 500 list in 2021.

Finance and technology are the core of Ping An’s businesses. To ensure steady growth in its units, the company invests heavily in technological enhancements. Ping An leverages innovative technologies to support its four ecosystems: financial services, health care, auto services and smart city services.

Ping An employs new technologies to improve efficiency, enhance risk management, and reduce operating costs. In recent years, the company has surpassed most international financial institutions in the number of technology patent applications. It has also won multiple awards in various technological fields, including artificial intelligence (AI) and blockchain.

Ping An’s financial businesses


  • Life & Health

Ping An conducts its life and health insurance business through Ping An Life, Ping An Annuity, and Ping An Health, where it is among the first to use AI-powered robots to conduct sales agent recruitment interviews. By the end of 2019, 100% of Ping An’s agent recruitment interviews were AI-based, with the firm conducting more than six million interviews, reducing in-person interviews by over 680,000 hours.

In addition, the company has launched an exclusive smart personal assistant called AskBob, which provides agents with various sales-enabling tools to help them improve sales conversion and productivity.

  • Property & Casualty

Ping An’s Property & Casualty unit covers all P&C businesses, including auto, corporate property and casualty, engineering, cargo, liability, guarantee, credit, home contents, accident, and health insurance, and international reinsurance.

The company adopts new technologies to promote online customer development and improve its service system. In December 2019, the Ping An Auto Owner app had over 25 million monthly active users, topping the list of auto service apps in China.

Ping An Property & Casualty is also an industry leader in pioneering online claims services. Its Ping An Smart Claims Solution uses AI and advanced analytics to automate the entire claims-processing system from claims submission, instant inspection and settlement, and appraisal to roadside assistance and auto parts sourcing.

In China, the technology’s AI image recognition feature can accurately match each claim with databases covering vehicles, auto parts, repair facilities, and costs for services. Insurers can also determine the appropriate damages to be paid out in seconds and reduces the risk of claims leakage and insurance fraud. The solution likewise integrates third-party services, including towing, parts providers, and claims adjusters.


Ping An Bank’s mission is to “build China’s most outstanding, world-leading smart retail bank with technology-driven breakthroughs” in retail and corporate banking.

The unit continues to pursue data-driven operations and strengthen financial risk management. It also enhances its capability to serve the economy by empowering non-state-owned enterprises and small and micro-businesses and supporting poverty alleviation via financial services.

Asset management

Ping An conducts its asset management business through Ping An Trust, Ping An Securities, Ping An Financial Leasing, and Ping An Asset Management.

Trust business

Ping An provides trust services through Ping An Trust and its subsidiary Ping An New Capital.

Securities business

Ping An provides securities and futures brokerage, investment banking, asset management, and financial advisory services through Ping An Securities and its subsidiaries Ping An Futures, Ping An Caizhi, Ping An Securities (Hong Kong), and Ping An Pioneer Capital.

Other asset management businesses

Ping An’s other asset management companies include Ping An Financial Leasing, Ping An Asset Management, and Ping An Overseas Holdings.

Leadership at Ping An

Ma Mingzhe Peter – chairman

Ma is the founder of Ping An and currently serves as the company’s chairman. Since the firm’s establishment, Ma has been fully involved in its operations and management until June 2020 when he ceased to act as its CEO. He now plays a core leadership role, in charge of decision-making on the company’s strategies, human resources, culture, and major issues. Ma has successively served as Ping An’s president, director, and chairman and CEO.

Before establishing Ping An, Ma served as deputy manager of China Merchants Shekou Industrial Zone Social Insurance Company. He holds a doctorate degree in money and banking from Zhongnan University of Economics and Law (previously known as Zhongnan University of Economics).

Culture at Ping An

Ping An incorporates responsible investment concepts into all investment activities to promote ESG integration in business development. It adheres to UNPRI’s ESG investment standards and relevant guidelines of domestic regulatory agencies to establish responsible investments through organizational structure and policy, investment strategy, applications, and communication and promote the integration and development of ESG investments within the company.

In addition, the firm actively follows the initiative of national regulatory agencies, pursues the best practices in the industry, acts in accordance with UN’s principles of responsible investment, and integrates the principles of responsible investment into various investment activities.

Ping An is also committed to low carbon development and carries this out through green businesses and operations.

The company has deployed the use energy-efficient renovations, environment-friendly strategies, smart technologies, and a paperless work environment to minimize direct negative impact to the environment and reduce carbon footprint. It has also adopted the following environmental goals:

  • Reduce carbon emission intensity by 5%, 10% and 20% by 2020, 2025, and 2030, respectively, with 2018 as the base year
  • Decrease paper use intensity by 50%, 60% and 80% over the next three, five and ten years respectively, with 2016 as the base year
  • Increase carbon emissions reduction by 60% and 80% over the next three and five years respectively, with 2016 as the base year and eventually routinize electronic operations
  • Pledge that all the company’s new buildings will reach China’s Green Building Label (2-star) or equivalent LEED certification.

In the news

Ping An looking to raise $3.5 billion


Ping An looking to raise $3.5 billion

It follows an ongoing theme in the country

Ping An lines up major bond sale - report


Ping An lines up major bond sale - report

Preliminary talks have reportedly taken place with investment banks

Ping An boss sees big gains in senior care financial planning


Ping An boss sees big gains in senior care financial planning

Challenges in senior care services also outlined

Ping An tops China’s insurance industry in Forbes’ 2024 Global 2000 Ranking


Ping An tops China’s insurance industry in Forbes’ 2024 Global 2000 Ranking

List evaluates companies based on sales, profits, assets, and market value

Ping An exec outlines company’s investment strategy


Ping An exec outlines company’s investment strategy

Company stability maintained amid Asia's complicated economic landscape

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