AIA HK to provide one-stop cross-border healthcare products

The insurer signed an MoU with The GBA Healthcare Group

AIA HK to provide one-stop cross-border healthcare products

Insurance News

By Kenneth Araullo

AIA Hong Kong will be providing a range of medical and healthcare services via The Greater Bay Area Healthcare (GBAH) Group as an answer to the rise in frequency of cross-border travel between Hong Kong and Mainland China with the easing of travel restrictions.

AIA HK, who will be working on the products with Blue Cross Insurance and U Care Hong Kong Medical under the AIA Group, has signed a memorandum of understanding (MoU) with GBAH and its subsidiary, WellDoc Limited to provide the products via GBAH Group’s medical network in the Greater China Region and to designated customers for insurance customers resident in the Greater Bay Area.

Insured customers can access GBAH Group’s medical institutions in Guangdong and Hong Kong, including UMP medical centers, and receive various medical services. These include preventive care, continuity of treatment, chronic disease management, specialist care services and hospital admissions, as well as basic vaccination arrangements, medical check-ups and cross-border treatment, etc.

“Healthier, longer, better lives”

In a press release, AIA Hong Kong & Macau chief executive officer Alger Fung said that the collaboration between AIA Hong Kong and the GBAH Group leverages the strengths of both organizations to help customers live under “healthier, longer, better lives.”

“Through providing comprehensive and diversified medical management and healthcare services, the collaboration will enhance customers' health as well as their quality of life,” Fung said. “The GBA Healthcare Group has extensive experiences in providing medical services according to the high standard of practice implemented in Hong Kong, enabling our individual life and group insurance customers who travel frequently between Hong Kong and the GBA or reside in both locations, to receive medical and healthcare services that are consistent with the level of care adopted in Hong Kong uninterruptedly."

GBA Healthcare Group chairman Sun Yiu Kwong said that insurance companies have mainly focused on providing medical claims to their customers in the past. He said that AIA Hong Kong is “underpinned by its 'customer-centricity' philosophy,” and has been providing an array of services to support its customer throughout their health journey.

“AIA Hong Kong's purpose to help customers live 'Healthier, Longer, Better Lives' resonates with our Group's vision of making family doctors customers' first point of contact for healthcare services to help them stay healthy. We are committed to providing top quality medical and healthcare services to address customers' medical needs. We look forward to working with AIA Hong Kong, Blue Cross and U Care to help our customers lead healthier lives,” he said.

AIA Hong Kong and GBAH Group’s collaboration will kick off in the GBA area and is expected to be extended to other major cities in Mainland China.

Two other major Chinese insurers, Ping An and Taiping, have announced their own set of offerings for the HK and GBA area via its one-policy motor insurance as the region sees a rise in travel after the lifting of restrictions.

What are your thoughts on this story? Please feel free to share your comments below.

Related Stories

Keep up with the latest news and events

Join our mailing list, it’s free!