Chubb Singapore has announced that it will allow cancellation and refund of travel insurance policies, no questions asked.

This applies to all Chubb-underwritten individual single-trip travel policies issued between Dec. 16, 2021, and March 31, 2022. Chubb policies distributed through partners, such as American Express, DBS Bank and GrabInsure, are also included.

"Recognising the uncertainty surrounding international travel, this campaign was introduced to provide our customers a straightforward experience to cancel and refund their travel insurance policy, in the event of changes to travel plans, due to COVID-19,” said Serene Neo, division head of accident and health, Chubb Singapore. “As consumers ourselves, we understand that with the changing requirements/circumstances, planning for international travel can be stressful and our insurance policy shouldn't add to that stress. By allowing our customers to cancel and refund their policies with no questions asked, we hope to provide them with greater confidence, and the relevant protection required, as they resume travels.”

Aside from travel delay/cancellation and baggage benefits, Chubb's travel policies distributed by partners also provide cover for COVID-19, such as overseas medical and quarantine expenses and emergency medical evacuation and repatriation. Other benefits include credit card indemnity, emergency mobile phone expenses, personal liability coverage and 24-hour emergency assistance services.