Cigna Singapore unveils telehealth service

Cigna Singapore unveils telehealth service | Insurance Business

Cigna Singapore unveils telehealth service

Cigna Singapore has launched Cigna Virtual Clinic, a digital innovation that provides customers with access to licenced doctors through a mobile app.

The service is powered by Doctor Anywhere, a tech-focused health & wellness company, the global health insurer said in a statement. The initiative seeks to enhance the way patients consult with doctors, reducing the time typically spent travelling and waiting by providing convenient access to consultations and appointment bookings. It also includes a delivery service that brings medication to the patient’s doorstep within three hours of their virtual appointment.

According to Cigna, it will work together with Doctor Anywhere to harness data integration, tracking, and analytics in identifying actionable insights from key behaviours and trends. Insights generated will help employers and insurers shape future workplace initiatives to improve wellness outcomes.

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“This initiative reflects our continuous work to drive innovation and transformational initiatives in the health services space which is a key strategic pillar for Cigna,” said April Chang, CEO and country manager of Cigna Singapore. “The launch of the Cigna Virtual Clinic in Singapore aligns to a collective effort towards becoming a smart nation. With escalating healthcare demands, this initiative will serve as a catalyst for future growth and innovation for Cigna in the region.”

Telehealth services such as Cigna Virtual Clinic are supervised by the Singapore Ministry of Health’s Licencing and Adaptation Programme (LEAP), a regulatory sandbox initiative that allows the safe development of new and innovative healthcare models to be piloted in a controlled environment.