Malaysian employers rethink insurance as healthcare costs surge
Coverage cuts spark concerns for employee well-being and retention
Malaysian employers rethink insurance as healthcare costs surge
LIFE & HEALTH
By Roxanne Libatique
08 Nov 2025

Malaysian employers are reassessing their employee health insurance offerings as forecasts indicate a sharp increase in healthcare expenses for 2026.

According to the latest Mercer Marsh Benefits (MMB) Health Trends report, Malaysia’s medical trend rate is projected to reach 15% next year, which is nearly seven times higher than the nation’s anticipated inflation rate. The medical trend rate measures the expected annual rise in healthcare costs, factoring in inflation, treatment advancements, and changes in population health needs.

Steven Yu, MMB Asia leader, noted the broader implications for employers and their workforce: “Another year of widespread double-digit medical trends across Asia is a wake-up call: cutting benefits may ease budgets now, but it shifts financial risk to employees and undermines retention.”

Insurers anticipate scaling back coverage

The report reveals that a growing number of insurers in Asia are planning to reduce coverage in response to escalating costs. In 2026, 63% of insurers expect to cut back on benefits, up from 43% in the previous year. This shift is raising concerns about the potential impact on employee well-being and the ability of businesses to attract and retain talent.

Additionally, 37% of insurers in the region report an increase in members reaching their policy’s lifetime limits. This trend has led to more exceptions being made on a case-by-case basis, which can result in additional financial responsibility for employees.

Read next: Malaysia considers new commission for private healthcare insurance reform

The MMB survey, which included responses from 268 insurers across 67 markets, identified several factors fuelling the rise in healthcare costs:

  • Increase in the prevalence of medical conditions (83%)
  • Higher costs for treatments (78%)
  • Persistent medical inflation (71%)

Cancer, circulatory diseases, and respiratory illnesses remain the most expensive categories for claims.

Industry concerns

Insurers participating in the report identified high-cost claimants as their primary concern, with 87% highlighting this issue. Other significant challenges include inefficiency and waste within the healthcare system (85%) and the pressures of an ageing population (77%). Despite growing awareness of mental health needs, only 31% of insurers in Asia typically include mental health counselling in their standard coverage.

Read next: Employee turnover intentions grow in Malaysia's competitive job market

Rising insurance costs drive more Malaysians to public hospitals

In Malaysia, the rising cost of private health insurance is prompting even higher-income individuals to seek treatment at public hospitals. The Federation of Malaysian Consumers Associations (FOMCA) has observed that this trend is now affecting a broad spectrum of the population.

The Consumers’ Association of Penang has raised similar concerns, noting that insurance premiums are rising faster than wages. President Mohideen Abdul Kader said: “The Health Ministry must strategise affordable options. With more people expected to turn to public facilities, the government has to either expand existing hospitals or build new ones.” He also suggested that private healthcare providers could help by sharing advanced medical equipment with public hospitals at subsidised rates as part of their corporate social responsibility.

Preventive care and collaboration seen as key to cost control

The MMB report also points to the importance of preventive care, particularly as more individuals delay retirement. Preventive measures such as regular screenings and primary care visits are seen as essential for controlling long-term costs and supporting workforce health.

Yu suggested that employers and insurers should collaborate on benefit design and funding strategies: “Employers should partner with insurers on data-driven plan design and targeted funding for high-cost claimants, and tackle inefficiency and waste. Prioritise preventive care and mental health – using funding innovations and benefit redesign to preserve essential protection and long-term affordability.”

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