This article was produced in partnership with ServiceMaster Restore Canada.
Desmond Devoy, of Insurance Business Canada, sat down with Daniel Loosemore, chief of sales and operations at ServiceMaster Restore Canada, to talk about the introduction of new ServiceMaster Recovery Management services at locations across the country, to better serve those in need of restoration services.
In the vast expanse of Canada’s Far North, where the beauty of nature meets the challenge of remoteness, ServiceMaster Restore Canada stands as a beacon of hope and resilience. ServiceMaster Recovery Management® (SRM), the large-scale commercial disaster restoration unit of ServiceMaster Restore, has expanded its facilities with new locations to service the country. This marks a significant leap in providing essential assistance to those in the farthest corners, especially when disaster strikes.
Imagine a small community in Whale’s Cove, Nunavut, shaken by a fire incident at Tavanni Inns North. The fire, reported by Kivalliq News, devastated the only hotel and restaurant in the area. ServiceMaster Restore Canada, known for handling complex loss claims, faced a unique challenge in this remote location, accessible only by a five-hour flight from Winnipeg.
Daniel Loosemore (pictured), chief of sales and operations, highlighted the company’s dedication: “Our SRM team from Calgary was immediately deployed to collaborate with local owners and the insurance company, ensuring the community’s quick return to normalcy.”
ServiceMaster Restore’s approach is not just about response; it’s about readiness and resilience. Strategically placed self-serve trailers across North America, equipped with dehumidification units, air movers, and air scrubbers, enable rapid mobilization beyond traditional service territories. This network, along with over 70 locations across Canada, stands ready for major events, from hurricanes to wildfires.
Loosemore shared compelling stories of versatility: “From erecting emergency shoring for large scale dairy operations to supporting food processing for iconic products like the Egg McMuffin to a high voltage lab fire in a prominent Canadian University, our team adapts to every unique situation, showcasing our immediate response capabilities.”
The synergy between the SRM and Commercial Recovery Team (CRT) illustrates the company’s adaptable response strategy. Whether it’s a CRT initiating the response or an SRM team quickly joining in, the focus remains on a unified, consistent and effective approach to disaster management.
Highlighting the company’s strategic expansion, Loosemore reflected on a gathering in Edmonton earlier this year with the North American leaders of the ServiceMaster Restore brand. “This meeting was not just a celebration of expansion but a testament to our shared commitment to excellence in large and complex disaster response,” he noted.
ServiceMaster Restore Canada’s expansion of SRM services, from coast to coast, represents more than just a geographic spread. It’s a commitment to being there for communities in their most vulnerable moments, ready to restore, rebuild, and renew, no matter the location or the challenge.
