Allianz Coffee Guide to chatbots

As the amount of app downloads decreases, and only a handful on each device are actually used on a regular basis, could chatbots be a solution to simplify customer journeys?

Whether it's a quick espresso, a simple flat white, americano, macchiato, mocha or a frappucino with a dash of vanilla - your drink of choice will go great with our latest coffee guide. (Tea, juice, water, etc. will also probably be fine.)

In the queue today, we're discussing how chatbots could replace a number of apps and bring together the customer journey, from research to delivery.

Read more about chatbots

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