From telematics to communicating with clients via mobile, where are we headed?
Open your ears and listen to this advice – it will make your customers love you
Cultivating a healthy and happy team of brokers brimming with enthusiasm is an admirable goal. But are we trying to achieve the impossible?
Do you micro-manage every element of your brokerage? Are you critical of the smallest mistakes? It might be time for a change.
Toxic leaders can have a profoundly negative impact on people and organisations. Here is how to identify one
IBA spoke to executives from two leading insurance companies to get the inside scoop on M&A activity in the industry
Want to engage bored workers? A new study shows how you can keep them engaged and productive
One leader says her employees won’t advance if they can’t prove their capability in this important – but often overlooked – area
A new study suggests that increasing gender diversity in the executive ranks can dramatically improve a company’s bottom line
Developing bilingual employees can dramatically improve their brain power, according to one expert.
L&D professionals should implement the following tips to make their sessions engaging, according to one expert.