Driving change in your business
Taking an established business in a new direction can be a daunting prospect. Here, change and leadership expert Michelle Gibbings presents a step-by-step approach to making change happen
How leaders can create a culture where innovation thrives
Does your company have a culture in which innovation thrives?
How to create adaptive leaders
Leadership, context, and change are inseparable. As the context changes, so, too, does leadership
The next generation of leaders
As many industry leaders near retirement age, it’s crucial for insurance companies to attract fresh talent. But is the industry doing enough?
Seamless transitions: Winning customers’ digital minds and analog hearts
It’s never been easier for businesses to reach customers – but if your digital message is confusing and comes through too many channels, it can be disjointed, and you will lose customers due to the irritation factor. Anders Sörman-Nilsson explains
Three steps to becoming a sales-driven agency
If you want to increase your agency’s sales volume, there are three things you must focus on, as EZLynx’s Brenna Johnson outlines
Value-based care gains traction
A new report reveals that more employers are looking to overhaul standard WC practices
The tech revolution?
From mobile apps, to digital signatures, to social media content – the broker channel is embracing the technologies it once feared. But has it caught up with the pace?
Will driverless cars be good or bad for insurance?
Technology is leading automotive insurance down a new road – but are brokers prepared to travel it?
How to sell an industry that no young person dreams of joining
For those who have found successful careers in insurance, it’s a no-brainer that it’s a fulfilling, enjoyable industry