Leadership expert Karen Gately explains the six typical drivers of burnout in business leaders and offers practical tips to help you avoid them
From telematics to communicating with clients via mobile, where are we headed?
Open your ears and listen to this advice – it will make your customers love you
Cultivating a healthy and happy team of brokers brimming with enthusiasm is an admirable goal. But are we trying to achieve the impossible?
Do you micro-manage every element of your brokerage? Are you critical of the smallest mistakes? It might be time for a change.
Toxic leaders can have a profoundly negative impact on people and organisations. Here is how to identify one
IBA spoke to executives from two leading insurance companies to get the inside scoop on M&A activity in the industry
Want to engage bored workers? A new study shows how you can keep them engaged and productive
One leader says her employees won’t advance if they can’t prove their capability in this important – but often overlooked – area
A new study suggests that increasing gender diversity in the executive ranks can dramatically improve a company’s bottom line
Developing bilingual employees can dramatically improve their brain power, according to one expert.