Zurich Malaysia has appointed Khoo Ai Lin as CEO of Zurich Life Insurance Malaysia Berhad (ZLIMB), effective immediately. She succeeds Stephen Clark, who will remain in his role as executive director.
Khoo, who reports to ZLIMB’s board of directors, has over 20 years’ experience in various strategic and senior management roles across both the life and general insurance segments and a track record of driving business growth and diversifying distribution channels. Most recently, she was CEO of Tune Protect Group, a role she held from early 2019 to mid-2020.
“Ai Lin has excellent understanding of the insurance markets in Malaysia with a compelling breadth of expertise ranging from life to general insurance as well as digital platforms and innovation in her portfolio,” said Clark. “As Zurich Malaysia strives to enhance the lifestyle of our customers and create a brighter future together, with Ai Lin on board, I am confident that we will be able to scale the business by strengthening our distribution and partnership channels, and develop unique customer propositions. These in turn will drive the engagement between the company and the customers.”
Khoo, who hails from the State of Penang, holds a bachelor of economics majoring in banking & finance from La Trobe University in Australia.