The Insurance Authority (IA) of Hong Kong issued a warning alerting the public to fraudulent selling activities on social media platforms, involving individuals falsely claiming to be intermediaries for Dah Sing Insurance Company (1976) Limited (DSI), an authorised insurer in Hong Kong. The matter has been escalated to the Hong Kong Police Force for a detailed investigation.
In the reported case, fraudsters reached out to a victim via Facebook and WhatsApp, persuading them to purchase a motor insurance policy. The victim, having paid the premium using the Faster Payment System (FPS), received a cover note that was later discovered to be counterfeit. It was subsequently revealed that no policy application had been filed with DSI for the victim’s vehicle.
According to a news release, DSI urges anyone who has shared personal information or engaged in insurance transactions with suspected fraudsters, particularly concerning DSI’s policies, to immediately contact their customer service hotline at (852) 2808-5000. Additionally, such incidents should be reported to the Hong Kong Police Force.
The public is also advised to exercise caution and ensure that insurance premiums are paid directly to the insurer using officially sanctioned methods. Payments made via individual insurance agents, especially under dubious circumstances, should be avoided. In cases of doubt regarding the legitimacy of any party involved in an insurance transaction, the IA also recommends promptly discontinuing the transaction.
In other news, the IA has disciplined two former insurance agents for using fraudulent academic certificates.
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