News
NZ regulators set cyber expectations for insurers as AI risks grow
NZ regulators set cyber expectations for insurers as AI risks grow
RBNZ and FMA outline new supervisory standards on AI governance, vulnerability patching, and deepfake fraud preparedness
Anthropic says its AI could end humanity - putting pressure on NZ boards
The IPO prospectus is a legal document. The liability it names is already inside New Zealand organisations using Claude - and the governance conversation most boards haven't had is now overdue
Anthropic says its AI could end humanity - putting pressure on NZ boards
nib records worst customer satisfaction of any NZ provider as health insurance complaints spike
Consumer NZ survey puts nib 68 points behind Southern Cross as health insurance disputes reach record levels
nib records worst customer satisfaction of any NZ provider as health insurance complaints spike
Critical PHP flaws put cyber policy waiting periods and security conditions in focus
Taking systems offline to patch doesn’t automatically mean a covered loss, Crawford warns
Critical PHP flaws put cyber policy waiting periods and security conditions in focus
Read More
Spotlight
Specialist mobile plant, superior protection Specialist mobile plant, superior protection
TLC Insurance’s specialist contractors mobile plant insurance goes beyond commercial motor cover
Read More
Monthly Features
Electric vehicle repair capacity is the new fleet risk question Electric vehicle repair capacity is the new fleet risk question
Electrification is arriving through passenger vehicles while commercial registrations fall, splitting the exposure inside a single fleet
Chubb Life's Life Lens is game-changing for advisers Chubb Life's Life Lens is game-changing for advisers
Life Lens by Chubb Life is a 45-second facial scan designed to simplify the life insurance underwriting process
Read More
Digital Transformation
Data centre losses could cross policies and portfolios, Asia-Pacific insurers warn
Shared power, contractors and networks make it harder to trace a loss, complicating BI cover and accumulation modelling
KPMG AI survey gives NZ brokers questions to put to insurers
Insurers worldwide are putting most AI spending into efficiency, with only 3% redesigning claims, as the FMA scrutinises AI use in financial advice
Read More
Risk Management
Seven in 10 boards now build cyber into enterprise risk, Willis D&O survey finds
Board oversight of cyber is growing, but fewer than half of directors feel well informed about whether security spending actually reduces risk
Shadow AI risk widens as governance frameworks lag behind
Gallagher’s John Farley explains which policies face the most pressure and what underwriters want at renewal
Read More
Best in insurance
Top Insurtech Companies | Global 5-Star Technology and Software Providers Top Insurtech Companies | Global 5-Star Technology and Software Providers
The broker-rated insurance technology providers delivering measurable impact across underwriting, claims, and distribution in 2026
View full report View all special reports
5-Star Insurance Innovations, Products and Leaders in Asia-Pacific
The products and leaders in insurance driving innovation across Asia-Pacific in 2026
Top Insurance Claims Carriers in Australia and New Zealand
AFCA recorded 34,231 complaints in 2024–25. The number one issue was not coverage or price. It was communication. This report examines why the industry still calls that basic – and why the insurers that truly master it are pulling away from the rest
Top and Fastest-growing Insurance Brokerages in Australia and New Zealand
Australia and New Zealand’s fastest-growing insurance brokerages are lifting revenue by delivering value that goes well beyond the price of a policy
Read More
Speciality News
FENZ chief’s exit puts fire response gaps under broker spotlight
By Roxanne Libatique
Oct 24, 2026
Catastrophe & Flood
Fleet failures, missed response targets, and ongoing strikes raise property risk questions after Gregory resignation
FENZ chief’s exit puts fire response gaps under broker spotlight
Fisher & Paykel breach puts cyber cover gaps on broker agenda
By Roxanne Libatique
Oct 24, 2026
Cyber
Medical device maker discloses data breach as NZ cyber incidents hit five-year severity high and underwriting requirements tighten
Fisher & Paykel breach puts cyber cover gaps on broker agenda
Firefighter strikes delay NZ fire response as property risk questions mount
By Roxanne Libatique
Oct 23, 2026
Catastrophe & Flood
More than 50 work stoppages have hit career fire crews since August 2025, with volunteer response times lagging by minutes
Firefighter strikes delay NZ fire response as property risk questions mount
Claims service outranks cost as top NZ car insurance driver
By Roxanne Libatique
Oct 22, 2026
Motor & Fleet
Only 28% of insured drivers shop around at renewal, even as insurers compete on excess reductions and claims quality
Claims service outranks cost as top NZ car insurance driver
HDI Global promotes Sheena Williams to lead sport, leisure and entertainment globally
Williams, who joined HDI in 2019, will connect the insurer’s sport, leisure and entertainment expertise across its international offices
HDI Global promotes Sheena Williams to lead sport, leisure and entertainment globally
Read More
Free newsletter

Our daily newsletter is FREE and keeps you up - to - date with the world of Insurance. Please complete the form below and click on subscribe for daily newsletters from IB NZ.