Philam Life opens flagship store

Philam Life opens flagship store | Insurance Business

Philam Life opens flagship store
Philam Life, the Philippine arm of the AIA Group, has opened its flagship store SPARK in the Bonifacio Global City business district.
The establishment aims to offer state-of-the-art customer service by harnessing both face-to-face and digital channels. It is the first of several stores slated to open in various locations across the country.
SPARK features Philam’s online agency portal, named e-Plan. This allows policyholders to manage their insurance policies and make transactions anytime and anywhere, not just in the store. For the company’s mutual fund investors, a similar service, My PAMI Investor Portal, is available.
A section of the store is dedicated to Philam Vitality, a full-scale wellness program that promotes healthy living. Members can earn points, discounts and rewards by taking actions towards a healthier life.
“Our innovation this time focuses on giving our customers the best experience,” said Ariel Cantos, Philam Life CEO. 

Related stories:
Philippine insurers ordered to submit anti-fraud plans
International broker showcases digital membership card
Digital automation ‘not a case of the machines taking over’