Singaporeans are world’s top consumers of financial advice – survey
Majority of respondents also on board with robo-advisors replacing humans
Singaporeans are world’s top consumers of financial advice – survey
INSURANCE NEWS
By Gabriel Olano
15 Aug 2017
Singapore leads the world with the proportion its population using financial advisors, a survey has revealed.

According to the Legg Mason Global Investment Survey, 61% of Singaporeans consult a financial advisor – the highest in the world – exceeding the global average of 46% and the Asian (except Japan) average of 55%.

The survey covered more than 15,000 respondents in 17 countries from the Asia-Pacific, Latin America, Europe, and North America regions.

It was also revealed that Singapore is open to receiving financial advice from artificial intelligence-powered “robo-advisors”, with 60% of respondents saying they were “somewhat” or “very” comfortable with the idea of a robo-advisor replacing the humans at their bank, insurance company, or stock broker.

This was higher than the global average of 57% but lower than Asia (ex-Japan) at 66%.

The top reasons cited for robo-advisors were the inability to be influenced by human emotions, 24/7 availability, and lower fees.

Ajay Dayal, investment director at Legg Mason Global Asset Management, said the findings show that Singaporeans favour a hybrid advice model, where artificial intelligence and technology complement advice given by financial professionals.

“Here in Singapore, the results showed a strong preference for a 'human-led and technology-supported' approach to most areas of financial planning and execution,” he told the Straits Times.


Related stories:
RSA Group examines the role of brokers
Global insurers feeling the heat from insurtech – survey
AI to take larger role in insurance, says major insurer
 
Free newsletter

We'll keep you up-to-date with the latest breaking news, cutting edge opinion, and expert analysis affecting both your business and the industry as whole.

Free newsletter

Our daily newsletter is FREE and keeps you up - to - date with the world of Insurance. Please complete the form below and click on subscribe for daily newsletters from IB ASIA.