Credit insurer Atradius has launched a new digital platform called Atrium, which provides customers and intermediaries with real-time data to help them understand buyers, credit limits, and how much risk a company poses.

According to Atradius, Atrium will help improve the user experience, allowing transactions that used to take 15 minutes be finished in as fast as three minutes. The buyer-centric platform aims to improve the policy application and claims filing processes, as well as data gathering, including buyers’ creditworthiness, ratings, current insurance coverage, and claims.

Atrium also takes into consideration the needs of brokers and agents with a clear dedicated overview that allows them to manage various policies across multiple customer portfolios.

Eric den Boogert, managing director of Atradius Asia, said: “We’ve had strong positive reactions from customers who have piloted the new digital platform. The extended information about their buyers helps with business decision making and they like that everything is now organised around their customers, which is most important to them.”


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