WTW has appointed Luke Ware (pictured above) to serve as head of Asia, adding to his existing position as head of corporate risk & broking for the region. He will remain based in Singapore and report to Pamela Thomson-Hall, the company’s head of international.
In his expanded responsibilities, Ware will oversee coordination between WTW’s regional lines of business across both its risk & broking and health, wealth & career segments.
The company aims to strengthen client engagement and operational execution across Asian markets through more unified leadership. With more than 20 years of experience in the insurance sector, Ware has held leadership roles in Australia, the UK, and Asia.
Thomson-Hall said Ware’s promotion is intended to support the company’s regional growth strategy.
“Luke has played a pivotal role in the growth and success of our Asia region. He has consistently demonstrated strategic vision, strong leadership, and a client-first mindset. Luke’s ability to drive performance, while fostering collaboration across teams, makes him ideally suited to accelerate WTW’s growth and enhance the value we bring to our clients and colleagues in Asia,” she said.
Ware stated that he plans to focus on cross-functional efforts that improve outcomes for clients.
“We are focused on accelerating our presence in the region to achieve the best outcomes for our clients. In today’s complex and volatile environment, this requires a thorough understanding of our clients’ needs. With the breadth of our solutions, I believe we can help our clients transform their tomorrows into actionable opportunities and business success,” he said.
Zurich Insurance has named Theo Pitsikas (pictured immediately below) as its new head of SME for Asia-Pacific.
Pitsikas, currently head of SME at Zurich Financial Services Australia, will transition into the regional role starting June 16. He will relocate to Singapore and report to Sean Walker, Zurich’s head of commercial insurance and chief technical officer for APAC.
The company said the new role will focus on expanding Zurich’s offerings for small and medium enterprises in developing markets such as India, Indonesia, and Malaysia, where insurance penetration among micro and small businesses remains low.
The focus on SME reflects the overlapping influence of trade dynamics, technological change, climate volatility, and workforce transformation on enterprise risk. New findings from Aon’s Client Trends 2025 report stressed the importance of unified decision-making frameworks.
Pitsikas is expected to develop sector-specific product bundles, refine underwriting strategies, and advance Zurich’s digital distribution efforts.
Walker said the SME segment continues to face complex challenges.
“SMEs are the backbone of Asia Pacific’s economies. However, they face mounting challenges in an increasingly complex risk environment – where climate volatility and economic uncertainty are compounded by fast-growing risks such as cyber threats and supply chain disruptions. Theo’s appointment is a strategic step forward as we accelerate plans to scale our support to this vital sector,” he said.
