Allianz Asia announces IT transformation with regional delivery centre in Malaysia

It will benefit the eight OEs for the company across the region

Allianz Asia announces IT transformation with regional delivery centre in Malaysia


By Kenneth Araullo

Allianz Asia Pacific (AZAP) has announced that it is embarking on a transformation of its IT services and capabilities through the adoption of a standardised and industrialised operating model.

This transformation is a joint initiative with Allianz Technology SE (AzT), the technology division responsible for data and digital services the insurance group. Through this initiative, AZAP aims to centralise all IT supply competencies in the region, enhancing operational efficiency through the establishment of a regional delivery centre (RDC) based in Malaysia.

Starting operations on Oct. 4, the RDC will operate on a faster delivery model utilising optimization strategy based on economies of scale, skill, and scope. AZAP operating entities (OEs) – which include Indonesia, Laos, Malaysia, Philippines, Singapore, Sri Lanka, Taiwan, and Thailand – are expected to retain strategic demand capabilities, enabling them to focus on propelling their business transformations and ultimately adding value for their customers.

“Modernising and harmonising of our IT services into a standardised operating model is key to meeting the ambitions set out in our pinnacle strategy,” AZAP regional CEO Anusha Thavarajah said. “This takes Allianz Asia Pacific towards being a more customer-centric organisation and allows for more operational efficiency in Asia's ever evolving market. By bringing together the strengths and expertise of both organisations, we empower our talented individuals to combine their efforts, exchange knowledge, and enhance their skills and expertise.”

In other news for the insurance group, incumbent Allianz CEO Oliver Bäte will remain at the helm of the company following the renewal of his mandate until the global insurance group’s annual shareholders meeting in 2028.

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