Cigna extends COVID-19 support for customers in Hong Kong

Insurer following "commitment to provide our customers with peace of mind"

Cigna extends COVID-19 support for customers in Hong Kong

Insurance News

By Duffie Osental

Cigna Hong Kong has announced additional benefits and an extension of special coverage measures for its customers in the special administrative region in response to the ongoing COVID-19 outbreak.

The new measures include extending coverage for COVID-19 vaccination and its side effects, and waiving any cost-share arrangements for expenses related to COVID-19 diagnostic tests.

Cigna has also rolled out a series of special coverage measures, including a compulsory quarantine cash benefit of HK$2,000 per day to any insured person under Cigna HealthFirst Elite medical plan who quarantined due to “notifiable diseases”. The insurer will also make an extra one-off payment of HK$2,000 to customers of other medical insurance plans and members of its local employee benefits group schemes for confirmed or suspected COVID-19 infections.

Additionally, the firm has extended the grace period for premium payments from 30 days to 90 days for policyholders of its medical reimbursement plans who are suspected or confirmed to be infected with COVID-19.

In a statement, Cigna said it is extending these supportive measures to “enhance the benefits available to our customers” with immediate effect until December 31, 2021.

“With COVID-19 vaccines now available in Hong Kong, we are pleased to launch new measures to support our customers during this trying time, demonstrating our commitment to provide our customers with peace of mind,” said Jonathan Spiers, country manager at Cigna Hong Kong.

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